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Each service provider has their own policies please reach out or check out their policies individually! •card transactions require a 3.5% transaction fee •NO GUEST! •no refunds at all at the salon from anyone. -cancellation policy If you cancel or no-show with less than 36 hours’ notice, a cancellation fee will be charged. If you arrive 15 minutes or more late, your appointment may need to be canceled, and a cancellation fee may apply at your service provider’s discretion. After 2 cancellations or no-shows, you will no longer be eligible to book appointments at The Studio 5.